Terms & Conditions
1.1 By using the Service, you agree to and accept these Terms of Service, including all policies and terms linked to or otherwise referenced herein. If you do not so agree, you should decline this Agreement, in which case you are prohibited from accessing or using the Site.
1.2. Please be aware and make sure you read all the terms and conditions and accept them before you use our service, these terms, and conditions states all the legal rules and functions of the service you need to know. This being said You accept that by using our service you are aware of all the terms and conditions and that You are fully aware of all the content on this document before purchasing our Service.
1.3 You confirm that your acceptance is with due regard to time lag caused on account of differing timezones. This may cause 8-10 hours time lapse before we take up your job - which will start after confirmation of payment is received by Us.
2. USING OR PLANNING TO USE OUR SERVICE
2.1 Bigasearth BAE is not associated with Valve Corporation or any unauthorized entity in any way, shape, or form. Bigasearth BAE, warns any customer or potential customer to refrain from violating, infringing, or making any illegal action in regards the intellectual property rights of Valve Corporation or any unauthorized entity.
2.2 By entering our website, or any extension of this site, or our Facebook page, and looking at any content within the Site(s), Forum(s) or information concerning Bigasearth BAE, you declare under penalty of perjury and under the laws of any country under the Indian Laws, that you are not employed or affiliated with Valve Corporation and their respective affiliates and subsidiaries.
2.4 You accept that if the total amount of MMR you purchase does not match the exact MMR you currently have under your Dota 2 Account, You accept and authorize the Service to be done to the correct MMR you are in, for example, if you Purchase a Boost Service of 2500 to 2900, and at the start of the boost your MMR appears to be 2400 instead of the originally purchased 2500, we will deduct 100 MMR from your desired rating and boost you to 2800.
2.5 You accept that by buying our Service you are aware that you cannot dispute any purchase with Bigasearth BAE after the Service is done or the service has been partially completed and that you as a customer cannot violate the rules of Charge Backs stipulated in any payment method provided by Bigasearth BAE.
2.6 You accept that by buying our Service and by the time the Service ends if you claim the purchase money back, that there will be Consequences referring to the Law stated under the United Kingdom and that you accept any penalty that Bigasearth BAE may apply to you.
2.7 You, customer, accept that losing MMR while the boost is active, counted as your responsibility. You accept that Bigasearth BAE reserves the right to change the details of your order.
2.8 You accept that you won"t be playing any calibration games and that if you do we reserve the right to announce the calibration order as completed. In addition, if you play calibration games, we reserve the right to continue playing calibration games without making it to your guaranteed MMR.
2.9 You, the customer, accept that if you play any ranked games while having bought a boost from us, we reserve the right to stop the service and announce the boost as complete, with no refunds offered.
2.10 You, the customer, accept that if you log into the Dota 2 client while our booster is working on your order and causing his session to disconnect, we reserve the right to not re-login back into your account and deduct -25 from your desired MMR, in addition, if you receive Low Priority games due to that incident, we will deduct -25 per every LP games you receive. Or you have the option to finish the LP games by yourself.
2.11 You accept that once your purchase has gone through and the service has started, you are no longer eligible to receive a refund. If service is not completed by Bigasearth BAE, you have the right to receive a refund subtracting the amount of how much boost is done.
2.14 You accept that once your purchase is "In Progress," or a booster or coach has been assigned; you are no longer eligible to receive a refund. If service is not completed by Bigasearth BAE, you have the right to receive a refund subtracting the amount of how much boost is done.
2.15 You accept that your payment receipt bill will be sent to a debt collectors agency if you charge back payment for a service that has been completed, and you accept that you will have to pay extra fees covering both the collector"s agency and any other unforeseen costs in regards to your charge back.
2.16 You agree and accept that Bigasearth BAE is not responsible for any disciplinary actions taken against You for ordering a boost or any of Bigasearth BAE"s services
2.17 You agree and accept that refunds or other types of compensation will not be given for boosting-related bans or referral issues. If You try to get your money back, you are in breach of this agreement and you agree and accept that you will have to return the money and pay a fine, as well as any and all expenses paid by Bigasearth BAE in regards to your case, including, but not limited to: lawyer fees, debt collection fees, PayPal fees, interests etc.
2.18 You agree that failure to follow any of our terms may result in a cancellation of your service or additional charges.
3. REFUND POLICY
3.1 Due to the nature of Bigasearth BAE"s products (non-tangible digital goods), it is not possible to "return" the product. Therefore, we DO NOT offer refund after purchase is made. If your order has not started, you are eligible for a partial refund for the amount paid to us which will be at our sole discretion.
2.2 Once the service has started, you are no longer eligible to receive a refund. If Bigasearth BAE does not complete service in the time period confirmed, you have the right to receive a refund subtracting the amount of how much boost is done.